Privacy policy

Privacy Policy – Alchemy of Jewels

Effective Date: March 3, 2026

At Alchemy of Jewels, we value your privacy. This policy explains what information we collect, how we use it, and how we protect it when you shop with us.

1. Information We Collect

When you shop on our website, we may collect:

  • Personal information: Name, email address, shipping address, phone number.

  • Payment information: Handled securely by Shopify and our payment providers.

  • Technical information: IP address, browser type, device info, and browsing activity.

  • Marketing information: Email preferences, consent for newsletters.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Communicate about your orders or updates.

  • Send newsletters or promotions if you’ve opted in.

  • Improve our website and shopping experience.

  • Run ads and analytics through Meta (Facebook/Instagram) and Google Merchant & Google Business.

3. Third-Party Services

We work with trusted partners:

  • Shopify: Store management, payment processing, and order fulfillment.

  • Meta (Facebook & Instagram): Marketing, advertising, and analytics.

  • Google Merchant & Google Business: Product listings, ads, and analytics.

These partners only use your information as needed to provide their services and do not sell it to others.

4. Cookies & Tracking

We use cookies and similar tools to:

  • Enhance your browsing experience.

  • Remember your preferences.

  • Run analytics and ads via Meta and Google.

You can manage or disable cookies in your browser, but some features may not work properly if disabled.

5. Your Rights (Canada – PIPEDA)

You have the right to:

  • Access your personal information we hold.

  • Request corrections or updates.

  • Request deletion of your personal information.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at alchemyofjewels@gmail.com

6. How We Protect Your Information

We use reasonable technical and organizational measures to protect your information.
Payment info is handled securely by Shopify and our payment providers; we never store full credit card details on our servers.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised Effective Date.

8. Contact Us

If you have any questions about your privacy or this policy, contact us at:

Email: alchemyofjewels@gmail.com
Business Name: Alchemy of Jewels