Terms of service

Terms of Service – Alchemy of Jewels

Effective Date: March 3, 2026

Welcome to Alchemy of Jewels! By visiting or making a purchase on our website, you agree to these Terms of Service. Please read them carefully.

1. General

  • These terms apply to all visitors, users, and customers of the Alchemy of Jewels website.

  • By using our site, you agree to follow and be bound by these terms.

2. Products and Orders

  • All products are handcrafted and may vary slightly in color, size, or design.

  • We strive for accurate product descriptions and images, but cannot guarantee exact matches.

  • Orders are subject to availability. We reserve the right to cancel or refuse any order for any reason.

  • Prices are in Canadian Dollars (CAD) and may change without notice.

3. Payments

  • We accept payments through Shopify Payments, and other listed methods.

  • All payment information is handled securely by our payment providers.

  • By providing payment information, you authorize us to charge your chosen payment method.

4. Shipping and Delivery

  • We ship orders to Canada (currently only).

  • Shipping times are estimated and not guaranteed.

  • Customers are responsible for providing accurate shipping information.

  • Any customs, duties, or taxes (if applicable) are the responsibility of the customer.

5. Returns and Refunds

  • Please see our Refund Policy for details on returns, exchanges, and refunds.

  • All return requests must comply with the stated refund policy.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Alchemy of Jewels.

  • You may not use, reproduce, or distribute any content without our prior written consent.

7. User Conduct

  • You agree not to:

    • Use our website for unlawful purposes

    • Violate any applicable laws or regulations

    • Interfere with or disrupt the website or servers

  • We reserve the right to restrict or terminate access to users who violate these terms.

8. Limitation of Liability

  • Alchemy of Jewels is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • We make every effort to ensure accurate information, but we cannot guarantee that the site is error-free or uninterrupted.

9. Privacy

  • Your personal information is collected and used according to our Privacy Policy.

  • By using our site, you acknowledge and agree to our privacy practices.

10. Changes to Terms

  • We may update these Terms of Service at any time.

  • Changes will be posted on this page with a revised Effective Date.

  • Continued use of our website constitutes acceptance of any changes.

11. Contact Us

For any questions about these Terms of Service, please contact us at:

Email: alchemyofjewels@gmail.com
Business Name: Alchemy of Jewels